Frequently Asked Questions

Chutak Binak is a women-empowered handmade brand from India that creates handcrafted crochet and knitted products including baby clothing, toddler wear, women’s crochet apparel, and home décor. Every product is made by skilled women artisans using 100% cotton and natural wool. We are based in India and ship pan-India and internationally.

Yes — 100%. Every Chutak Binak product is hand-crocheted or hand-knitted by skilled women artisans in India. Zero machines are used in our production process. No two pieces are identical.

All Chutak Binak products are made by skilled women artisans in India. Our artisans are craftswomen who have mastered crochet and knitting as a traditional skill. By buying from us, you directly support their livelihood.

Yes. Chutak Binak is committed to slow fashion and sustainable production. We use only natural fibres (100% cotton and natural wool), operate with zero industrial machinery, and produce ethically through our women artisan network. Every piece is made on demand — no overproduction.

We use 100% cotton for our summer collections and baby clothing (breathable, soft, hypoallergenic), and natural wool for our winter knitwear. All materials are natural fibres — no synthetic blends in our core range.

Chutak Binak makes: baby clothing (newborns and infants), toddler and kids’ wear for girls and boys (dresses, frocks, sweaters, co-ords), women’s crochet apparel (bralettes, tops, cardigans, ponchos), home décor (cushion covers, table mats, bedsheet sets), and custom handmade gifts for any occasion.

Yes. Chutak Binak accepts custom orders for special sizes, colours, and designs. Custom orders are perfect for baby showers, birthdays, weddings, and festivals. Contact us via chutakbinak.com or email chutakbinak@gmail.com to discuss your requirements.

Hand wash only with mild detergent. Do not tumble dry. Do not dry in direct sunlight. Iron with a protective cloth placed on top of the garment. Store folded, not on hangers, to maintain the shape of knit and crochet pieces.

Yes. Free pan-India shipping on all orders above ₹1,000. For orders below ₹1,000, a nominal shipping fee applies. International shipping is available with variable fees based on destination.

Orders are processed within 1–3 business days. Domestic delivery typically takes 3–7 business days after dispatch. A tracking number is shared once your order is shipped. Delivery timelines may vary slightly for custom orders.

Yes. International shipping is available. Please contact us at chutakbinak@gmail.com for international order enquiries and shipping quotes.

We accept exchange requests if raised within 48 hours of delivery, strictly for size-related issues. Exchanges are not applicable on kids’ apparel except at seller discretion. For hygiene reasons, items that have been worn, washed, or had labels removed cannot be exchanged. Please review your order carefully before purchase.

Orders cannot be cancelled once placed, as each piece is handmade to order. Please review your selection carefully before completing your purchase. For any concerns, contact our team at chutakbinak@gmail.com.